FAQs
Employer Questions:
Q: I am a QLS member; how do I advertise for FREE?
A: Advertising is free for all QLS members. Please register your company details and contact our LegalStaff consultants on (07) 3123 6523 who will assist you so that you are able to post a job without paying a fee.
If you are not a member of the QLS, please contact us at support@legalstaff.com.au or on (07) 3123 6523.
Q: What do I do if I have forgotten my login or password?
A: Contact LegalStaff on (07) 3123 6523 or by emailing support@legalstaff.com.au and we will send you your login details.
Q: I have just posted my advert on LegalStaff - what do I do now?
A: A LegalStaff consultant will be in touch shortly to take you through the next steps. In the meantime, we recommend that you search our database of available candidates and select ones that match your needs. See related questions below.
Q: What is a 'shortlist'?
A: Your short-list is simply a list of possible candidates for your position. This list includes all candidates who have applied for your position, as well as all candidates that you have added to your short-list after searching our database of available staff.
Q: How do I view the applicants on my shortlist?
A: Once you have logged in, highlight the appropriate vacancy in the top table of your jobs page. Candidates that have been short listed for your role by mutual agreement will appear in the bottom table on this same page. Click on your "candidates" page to view profiles of all candidates that have applied for or been notified about your role. This page contains a long list of candidates that the system has matched and that have been notified but not yet responded to your role, candidates that have applied but that you have not yet agreed to add to your shortlist, and candidates that have been added following a search. This page also contains your shortlist which is a list of all candidates who have been short listed by mutual agreement.
"Requesting the shortlist" costs $750+GST. Please note that this is an admin fee that activates your role. Following activation, your role remains open for four months. Please call (07) 3123 6523 for more information.
Q: How do I add candidates to my shortlist?
A: Once you have logged in, click the 'Search Profiles' button. This will bring you to a search engine. It is suggested that you search all legal professionals in your state. Leave the 'job title' and 'keywords' field blank, and select your state in the location field. Then click the 'submit' button.
This will bring up a list of Legal Professionals currently in your state. Click on the ones that you are interested in and the system will show you their profiles. If you want to add them to your shortlist, then click on the box on the right hand side of the screen next to your job-title.
Q: How do I view the resumes of the candidates on my shortlist?
A: When you want to see the resumes of your short-listed candidates you need to 'request the shortlist'. Once you have done this, LegalStaff will contact each short-listed candidate with details of your practice and seek their permission to release their resume to you. We will also arrange interviews as appropriate.
'Requesting the shortlist' costs $750+GST. This is a one-off admin fee that activates the job, and allows you to view as many resumes as it takes to fill the position. Please call (07) 3123 6523 for more information.
Q: How many profiles/candidates can I request at one time?
A: As many as is reasonable.
Q: What happens if I don't find the right candidate in those I download, do I have to pay $750+GST again?
A: Payment of your $750+GST shortlist fee activates your role. Following activation, your role remains valid for four months. You are able to add candidates before and after the shortlist activation.
Q: I have interviewed candidates and I want to make an offer to one, who handles this process?
A: LegalStaff will take care of any negotiations necessary and fully handle the offer process.
Q: Once I have employed a new team member through LegalStaff, how am I billed?
A: You will be asked to pay via our online purchasing system, PayPal. Please refer our pricing page. All fees are in addition to the short-listing fee.
Q: I would like to contact/I would like further information about one of the candidates whose profile I can see on the website; how do I get the candidate's full resume & portfolio?
A: If you would like to discuss any of the candidates on our website, please contact us (click the 'Contact Us' button to the left or call (07) 3123 6523).
Q: Why can't I see the candidate's name or contact details on the public profiles?
A: To protect the privacy of the individual candidates. We withhold any personal information until we have sought the express permission of the candidate to release his or her information to a named employer. We will not release information without the candidate's permission and we will not release information to anyone we cannot easily ascertain is a bona-fide employer within the profession.
Candidate Questions:
Q: Why can't I see who the employer is?
A: If we were to post the details of the employer on the site, recruitment agencies could flood the employer with calls and unsolicited resumes. This is a practice you may have heard referred to as 'floating' by agencies.
Q: Can recruitment agencies advertise on the LegalStaff site?
A: Absolutely NOT. This site is exclusive to employers. LegalStaff screen all ads to ensure each and every one is a genuine role advertised by an employer within our profession.
Q: What is an "Alert Email" and why should I create one?
A: An Alert Email is an automatically generated email that informs you when a job, that fits the criteria you have selected, has been posted by an employer. This means the jobs come looking for you.
Q: Can I create more than one Alert Email?
A: Absolutely, simply create one alert for each job title.
